Where is the furniture made ?
A: All Shilo furniture is made in Vancover, Canada.
What kind of wood do you use?
A: Mostly solid, kiln-dried Canadian pine aswell as have access to some hard woods.
How is the furniture finished ?
A: Our standard finish is stain and wax. We offer varathaned and painted finishes aswell!
Can I place a custom order?
A: Yes, we can customize most items to meet your needs. Since we build in Vancouver we can produce custom orders relatively quickly. If you have a design of your own or a picture please feel free to fax it to us or attach the picture and e-mail us, we will get an estimate to you.
How long is my custom order going to take ?
A: From 2 to 6 weeks depending on the size of order.
Does Shilo do shipping ?
A: We deliver through the lower mainland. Its up to the customer to find shipping.
What kind of warranty do you offer ?
A: We fully guarantee all our products against material and labour defects and reserve the right to repair or replace. Pieces should be brought to our factory.